1. Introduction
Welcome to My PG Ledger Plus ("we," "our," or "us"). We are committed to protecting your privacy
and ensuring the security of your personal data. This Privacy Policy explains how we collect,
use, disclose, and safeguard your information when you use our web application and services
("Service").
This Privacy Policy complies with the Digital Personal Data Protection Act, 2023 (DPDP Act) of
India. By accessing or using our Service, you consent to the data practices described in this
policy.
2. Information We Collect
We collect personal data that you voluntarily provide to us when you register for the Service,
express an interest in obtaining information about us or our products and services, or otherwise
when you contact us.
The personal data that we collect depends on the context of your interactions with us and the
Service, the choices you make, and the products and features you use. The personal data we
collect may include the following:
A. Personal Information Provided by You
- User Profile Data: Name, email address, phone number, and physical address.
- Property Data (for Owners): PG/Hostel name, address, location coordinates
(latitude/longitude), operational details, and property images.
- Tenant Data: Payment history, rent details, admission dates, and proof of
identity documents (if uploaded).
- Payment Information: Billing address and payment method details for
subscription services (processed securely by our third-party payment processors like
Razorpay).
B. Information Automatically Collected
- Device and Usage Information: IP address, browser type, device
characteristics, operating system, language preferences, referring URLs, device name,
country, location, and information about how and when you use our Service.
- Location Data: We may collect geolocation data (latitude and longitude) to
provide location-based services (e.g., finding nearby PGs) with your explicit consent.
3. How We Use Your Information
We process your personal data for legitimate purposes including:
- To provide and maintain our Service (e.g., account management, ledger tracking).
- To facilitate communication between PG Owners and Residents (e.g., notices, complaints,
payment proofs).
- To process payments and manage subscriptions.
- To improve our Service, user experience, and security.
- To comply with legal obligations.
4. Sharing of Your Information
We may share your information in the following situations:
- With Other Users: Only as necessary for the Service (e.g., a PG Owner can
see their Resident's profiles and payment history; a Resident can see their PG Owner's
contact details).
- With Service Providers: We may share data with third-party vendors, service
providers, contractors, or agents who perform services for us (e.g., Supabase for
database/auth, Razorpay for payments, Cloud services).
- For Legal Reasons: We may disclose your information where we are legally
required to do so to comply with applicable law, governmental requests, a judicial
proceeding, court order, or legal process.
5. Data Storage and Security
We use industry-standard security measures to protect your personal data. Your data is stored
securely on Supabase servers. We implement appropriate technical and organizational measures to
protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no electronic transmission over the internet or information storage technology can be
guaranteed to be 100% secure.
6. User Rights (Under DPDP Act 2023)
As a user (Data Principal), you have the following rights:
- Right to Access: You can request a summary of your personal data being
processed by us.
- Right to Correction: You can request correction of inaccurate or misleading
personal data.
- Right to Erasure: You can request the deletion of your personal data,
subject to retention required for legal purposes. Account deletion features are available
within the app.
- Right to Grievance Redressal: You have the right to file a grievance with
us regarding your data processing.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to access or store
information. Specific information about how we use such technologies and how you can refuse
certain cookies is set out in our Cookie Policy.
8. Children's Privacy
Our Service is not directed to children under the age of 18. We do not knowingly collect personal
information from children under 18. If you are a parent or guardian and believe we have
collected information from a child, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an
updated "Revised" date and will be effective as soon as it is accessible. We encourage you to
review this privacy policy frequently to be informed of how we are protecting your information.
10. Contact Us
If you have questions or comments about this policy, or if you wish to exercise your rights under
the DPDP Act, you may contact our Grievance Officer at:
Email: support@mypgledgerplus.com